Low-budget methods of business process optimization which can be used at once include:
- Improvement/development of document forms;
- Recording of bases for making management decisions;
- Changing of the structure and the sequence of business process procedures;
- Defining of areas of responsibility for procedures implementation;
- Changing of requirements to the final result.
Improvement/development of document forms
It often happens that information in a business process is conveyed in non-formalized way. Consequently, the information can be falsified or lost and employees spend a lot of time to get it or to recover it. In order to avoid it, it is necessary to use a particular structured form of information conveying. It is needed for structuring the data itself, as well as for planning of business process and following reporting. Besides, it is good to use various data classifiers in the forms of documents to make the following work with the information including computerized sources easier.
Recording of bases for making management decisions
In fact, this is a distinct algorithmization of management decisions on the basis of conditions structuring due to which one or another decision is made. First of all, it is necessary to define typical decisions which can be made in the process. Then basic data due to which one or another decision is made is defined. Then the rules of decision making are defined and the areas of responsibility for the result are divided. This method of business process optimization helps to unload highly-paid employees from routine business which can be implemented by less qualified employees.
Changing of the structure and the sequence of business process procedures
First of all, it is necessary to exclude the procedures which don’t bring any value to the final result. This can be some unneeded activities, excessive amount of control procedures, etc.
Defining of areas of responsibility for procedures implementation
First of all, it is important to define who is particularly responsible for implementing of one or another procedure. Not just to detect, but also to ensure that this responsibility is assigned in relevant documents.
Results of procedure implementation should be documented or some other control over the quality and quantity of the results should be provided.
Recording of responsibility areas also includes working on possible variant of decision making according to the results of procedures implementing.
Changing of requirements to the final result
Requirements to results should be distinct, clear and should be divided into smaller parts. This approach to business process optimization involves defining of standards concerning the results of implemented procedures and informing performers about them.